Planning shifts and managing work rota are two of the most time-consuming tasks for managers. With different needs and personal preferences, employees advocate for the shifts that benefit them. Managers, on the other hand, want a simplified process that maximizes productivity and ensures a business can run with a full staff.
Time and attendance software seamlessly incorporates the preferences of workers while creating an easy-to-manage accountability system for managers. Through mobile technology and transparent communication, these apps strengthen working relationships and offset the potential for missed shifts and unresponsive employees.
Here’s how incorporating work scheduling software can strengthen staff accountability in eight distinct ways:
1. Clear Communication
A lot of current shift-based schedules are so unclearly managed that employees fail to show up by accident rather than on purpose. This negligence on behalf of management isn’t necessarily intentional either — miscommunications and failed expectations arise because of insufficient processes. Introducing rostering software creates a clear channel for communication through app messaging and a shared calendar, strengthening accountability across your team by 25%.
2. Mobile Access
Mobile time and attendance apps increase the ease with which employees can access their shift calendars. The added layer of transparency ensures that at any moment, workers can check their schedules without needing to transcribe hours into a Google calendar or paper agenda.
With nearly two-thirds of Americans owning smartphones, an app-based scheduling software program that integrates with mobile devices increases accountability, too.
Business owners know that workers can’t blame misunderstandings for absences and that employees can always communicate issues through an integrated messaging system.
3. Simple Requests for Time Off
Instead of managing holiday request forms through emails or conversations recorded in a big binder, managers can turn to software. Through When I Work, employees ask for time off with a simple message in the mobile application. The message pops up in managers “requests” section. Employers can accept or deny the request, send messages back to employees, and mark the decision on their When I Work calendar.
This outlined process for requesting time off contrasts the chaos and disempowerment that most employees feel when they try to a vacation. Instead, it holds both employees and managers accountable with a unified system.
4. Shift Swapping
The ability to swap shifts gives workers the extra freedom to manage their own schedules without sacrificing revenue for the company. Instead of negotiating with a boss about shift changes, workers can interact directly through the software, trading shifts and hammering out the details online.
This capability is particularly important for millennials, who want more flexibility at work. Compared to the old method for swapping ships — asking people to fill in over a company-wide email or in-person — it minimizes miscommunication and dropped shifts. Just as employees know all their scheduled shifts through the application, managers can see any shift changes by checking out the app too.
5. Decreased Employer Error
An old-fashioned paper and pen calendar or even a simple online calendar leaves managers with an intricate puzzle that causes a lot of frustration. Prone to error, this system makes mutual accountability difficult for business owners and employees alike.
The best shift-scheduling software supports managers who work behind the scenes on a tedious, ongoing task. With the click of a button, they can schedule shifts while incorporating an employee’s saved availability preferences in the app. Employers can even copy scheduling from the prior days or weeks, saving time and hassle. This feature means that managers are accountable to the needs of their workers and minimize the possibility of making errors.
6. Advanced Scheduling
One of the biggest complaints of shift-based workers is that they can’t plan their personal lives weeks or months in advance because they don’t know their work schedule. Time-scheduling software makes that easier, ensuring that businesses and employees have a tool that gives them the foresight to set a schedule in place for the coming weeks.
In particular, employees with families appreciate the ability schedule in advance, decreasing the likelihood of last minute hiccups that keeps a worker from heading to their job. With advanced scheduling and extra transparency, employees are more accountable to their shifts.
7. Hassle-Free Clock-In and Clock-Out
Attendance software works in a fixed terminal, such as a laptop or tablet, and also on smartphones. If employers choose to enable this capability, their workers can clock in to their jobs through their own smartphones. This easy system ensures that employees are accountable to be on time and clocked-in.
8. Remote Management
When I Work enables managers to oversee shifts remotely, across a range of locations. In particular, the GPS feature means that business owners can oversee their employees’ whereabouts — if they clock-in from the wrong location or en route to their shift, managers will know immediately. This capability ensures mutual accountability even with digital tools. Managers know about late starts, long hours, and miscommunicated attendance just as they would if they were there in person.
Because time and attendance software offers transparency and ease of communication, it bolsters accountability for both employers and employees. Managers empower their employees with a stronger say in their own schedules and the means to fit extra shifts into their busy lives.How To Improve Employee Accountability With Rota and Timesheet Software Nick Lucs