Starting Your Own Business: 10 Tips For Launching in the UK

In 2016, UK professionals founded 80 startups an hour, setting a new record for the country. These small businesses range…

How To Create A Work Environment Other Businesses Are Jealous Of

Your workplace is the biggest perk — or the biggest detractor — of your business for potential employees. It’s the…

Employee Relations: How To Stop Workplace Drama

Workplace drama is awful. It feels like grammar school: there are cliques, whispers, and sometimes blatant bullying. It seems like…

The Employer’s Guide To Sick Pay In The U.K

Sick pay may seem like an easy topic to understand. Someone gets sick, you pay them until they get better….

business management

12 New Apps In 2017 To Help Your Business Management’s Productivity

A productive staff is the backbone of any successful business. Productivity ensures that employees run each aspect of a company…

temporary employment workers standing next to each other.

How to Make Temporary Employment Work For Your Small Business

Have you ever had an employee quit at the worst possible time? It leaves you in a tizzy, unsure of…

new core values for business

How To Gather And Refine Your Business’s Core Values

The core values of a small business are the characteristics that make it stand out from its competitors. These attributes…

How To Schedule and Manage Hourly Working Parents

No matter how hard an hourly job is for workers, being a parent is even harder. For a lot of…

confident waitstaff in restaurants

How to Build Confidence In Your Waitstaff For Holiday Rushes

The holidays can be the most challenging time of the year for waitstaff — this crazy-busy time means more customers,…

A Quick Guide For Managing Your Business and Employees During Black Friday

Have you heard of Black Friday? This American shopping tradition takes place the day after Thanksgiving. This year, it’s on…

Free Written Warning Template For Managing Employee Performance

As difficult as it is to share negative feedback, it’s the only way to give your team members the opportunity…

40 Celebrities and the Jobs They Worked Before They Were Famous

  Dealing with staff rotas, managers, and working odd hours isn’t what you necessarily think of when you hear the…

Receptionist Job Description blog post

7 Reasons Why Your Receptionist Job Description Isn’t Producing The Right Talent

Do you find that you’re not recruiting the right talent? As hard as you work to find the best receptionists,…

5 Key Factors That Make An All-Star Customer Service Team

Did you know that 73% of customers end a relationship with a company because of bad service? More than any…

The Exit Interview Questions Your Managers Should Be Asking When An Employee Leaves

A study from Investors in People suggests that 49% of UK workers want to quit their job in 2016. These…

5 Ways to Create & Build Better Customer Relationships Today

For growing businesses, there are a few crucial areas to take care of: creating excellent products or services, managing the…

27 Creative Ways To Say Thank You to Your Seasonal Workers

Seasonal workers are essential to a lot of businesses. They enable business owners to meet a growing demand for their…

How To Save Your Failing Business From a Poor Recruitment Process

A business’ greatest asset is its employees. They reflect the potential of a company and make or break its relationships…

employee handbook policies

The Important Policies Your Employee Handbook Might Be Missing

Do you have an updated employee handbook for staff members? Even more than a contract, a comprehensive employee handbook increases…

3 Free Ways To Create A Rota

Creating a staff rota is one of the most frustrating parts of running a small business. It’s nearly impossible to…

9 Marketing Campaigns To Try At Your Bike Shop This Autumn

Autumn is an important time for a cycle shop. With winter around the corner, shops need to take advantage of…

7 Key Signs Your Employee Deserves A Promotion

Promotions make a lot of business owners nervous. They struggle to know who to promote and when to promote them….

8 Ways To Create Loyal Customers At Your Tea Room

Tea rooms are a longstanding British tradition that bring people together to relax and chat over an afternoon pot of…

Holiday Request Form UK

A Quick Guide to Building and Managing a Holiday Request Form

A 2014 study from Glassdoor found that the average UK employee only uses 77% of their annual leave. Although that…

sick person blowing nose, sick leave for small business

The Tips and Tools to Manage Sick Leave at Your Small Business

The annual cost of sickness absence has climbed to almost £29 billion for UK organisations. These absences are an incredible…

Why Employee Benefits Are Necessary For A Successful Business

Did you know that three out of five American workers would rather spend a night in jail than live without…

How to Get Employees to Care About Learning and Development

Learning and development is an essential part of building a successful team. Through training and coaching, a company’s management can…

Why the Performance Review is Broken and How Social Recognition Can Help

Picture this scenario: you get excellent ratings on all aspects of your performance review. You receive positive comments from your…

How to Find and Hire Students for Part-Time Jobs

Students make amazing part-time workers. They’re diligent, flexible, and want a job that gives them experience without the commitment of…

How To Transform Your New Employee Into a High Valued Team Player

As important as it is to hire the most successful candidate for a job, how you integrate this new employee…

8 Low-Cost Marketing Strategies to Boost Small Business Growth

Everyone wants new customers, bigger profit margins, and more success. But small businesses and startups need to make this kind…

friends talking about experience with company

25 Powerful Ways To Increase Your Word-of-mouth Marketing

Have you ever received an amazing restaurant recommendation from a good friend? How likely were you to take it? According…

sharpen problem-solving skills

How To Sharpen Your Manager’s Problem Solving Skills

The ability to problem solve is one of the top two characteristics employers look for in a job candidate. Every…

10 Valuable Principles That Will Make You Treat Your Employees Better

The average full-time employee in the U.S. works 47 hours a week, often spending more time with coworkers and bosses…

25 Customer Engagement Ideas That Are Essential For Your Small Business

Did you know that emotionally engaged customers are 10x more likely to stick with your company in the long term?…

How To Improve Employee Accountability With Rota and Timesheet Software

Planning shifts and managing work rota are two of the most time-consuming tasks for managers. With different needs and personal…

noticing employee is unhappy

How to Prevent Employees From Becoming Disgruntled

Disgruntled workers are the first to say “no” to a project, the first to leave at the end of the shift,…

two people communicating with each other

8 Tips to Improve Internal Communication Skills at Your Small Business

Internal communication is the network that supports a great team. Without clear, regular connections within a small business, it’s impossible…

7 Alarming Signs Of A Disgruntled Employee

Did you know that one toxic worker costs your company more money than a superstar employee? Disgruntled employees are deeply…

employee loyatly

15 Proven Ways To Increase Employee Loyalty

Loyal employees are the best kinds of workers. They appreciate their jobs, solve everyday problems, and keep motivation high on…

A Quick Guide for Boosting Employee Attendance at Your Business

Is your business struggling with poor or inconsistent employee attendance that’s costing a significant amount of money to cover?  …

Everything You Need To Know to Create An Effective Employee Onboarding Program

When it comes to new employees, hiring is only the beginning of a much larger process. If you want to…

How to Boost Employee Satisfaction Through an Organisational Change

Change is hard for organisations. Whether the organisation has been in business for 30 years or 30 days, shifting directions…

7 Rostering Pain Points You Eliminate with Employee Rostering Software

From small businesses to big businesses, grocery stores to restaurants, employee scheduling software streamlines your business workflow and relieves the…

How to Conduct an Effective Employee Evaluation

Great managers know that conducting employee evaluations on a regular basis is critical to the success of their business and…

apps on phone and apple watch

15 Productivity Tools Successful People Use to Work Less

We’ve all heard the old phrase coined by Benjamin Franklin, “time is money.” What Ben Franklin was getting at is…

marketing

6 Marketing Tactics for Small Business Success in 2016

Small businesses often lack something that their larger counterparts have: a big marketing budget. But what small businesses lack in…

How Rewards And Recognition Increase Employee Satisfaction

One of the toughest challenges businesses and managers face in a growing economy is keeping their employees satisfied. A mix…

16 Key Characteristics of a Good Leader In 2016

There is no set of rules that define a good leader. Good leaders come in all shapes and sizes and…

5 Employee Retention Strategies That Keep Your Best Employees Satisfied

One of the hottest trends in business right now is the topic of employee retention and satisfaction. Business owners and…

8 Ways Your Small Business Can Provide Professional Development

It’s estimated that American companies spend $164.2 billion on employee development programs each year. Executives who successfully implement year-round development…

How To Improve & Manage The Customer Experience At Your Small Business

The customer experience begins from the very first moment someone learns about your business. Whether it’s online, from a friend,…

7 Ways Small Businesses Can Boost Customer Retention

In today’s “growth-first” economy, many small businesses are focused on acquiring new customers and pouring a large chunk of their…

8 Teamwork Skills You Should Be On The Lookout For When Hiring

Whether you were a fan of group projects in grade school or not, they taught an invaluable lesson: sometimes in…